Effective date: 03.08.2026.
This Privacy Policy describes the policies and procedures of Oblio, created by Oblio Labs LLC Serbia (hereinafter referred to as "we", "our", or "us"), pertaining to the collection, use, and disclosure of your information on www.obliowallet.ai and the related mobile applications, software, and products we offer (collectively, the "Services" or "Oblio").
This Privacy Policy is designed to help you understand what information Oblio collects, why we collect it, how it is utilized, and how you can manage your privacy. We are committed to high standards of data minimization, particularly within our non-custodial wallet infrastructure.
By using Oblio, including downloading our mobile applications, interacting with our AI assistant, or visiting our website, you expressly agree to the collection, use, disclosure, and procedures outlined in this Privacy Policy.
Our Services are strictly directed toward, and intended for, individuals who are eighteen (18) years of age or older. We do not knowingly solicit, collect, or process data or information from individuals under the age of 18. If we discover that an individual under 18 has submitted any informational logs, we will take immediate measures to permanently purge such data from our systems.
The information we collect falls into two broad categories: (i) Personally Identifiable Information ("Personal Information"), and (ii) Non-Personally Identifiable Information ("Non-Personal Information"). We exert commercially reasonable efforts to minimize the collection of Personal Information.
Within the core wallet interface, we maintain a strict policy of data minimization. We do not collect or store any private personal data (such as your legal name, email address, physical address, or phone number). Furthermore, we never have access to, nor do we store, your private keys, seed phrases, or backup credentials.
With the introduction of our interactive Artificial Intelligence assistant, "Lio," we collect specific data generated during your sessions to power and optimize the service:
If you choose to contact us directly via email, social media, or community channels, we may collect your contact details (such as your name, social media handle, or email address) along with any supplementary technical details that you provide to help us resolve bugs or support tickets.
Our website utilizes standard technical cookies, web beacons, and performance tools like Google Analytics to evaluate web traffic and ensure optimal user navigation.
Certain premium features and core web3 capabilities on Oblio rely heavily on independent, third-party protocols and infrastructure providers (collectively, "Third-Party Services").
To facilitate financial transactions, asset exchanges, and fiat-to-crypto purchases, the platform integrates direct pipelines to external providers. These include MoonPay, Transak, 1inch, LetsExchange, Exolix, nExchange, and StealthEX.
When you initiate a crypto purchase, card sale, or token swap, you are interacting directly with these external entities. These independent platforms may collect your Personal Information, execute separate Know-Your-Customer (KYC) identity verification checks, log your IP addresses, or track your wallet addresses according to their own regulatory compliance frameworks. Their actions are strictly governed by their respective Privacy Policies.
We primarily utilize the limited information we collect to operate, secure, maintain, and enhance the Oblio ecosystem. Except in the event of a structural corporate merger or sale, we do not rent, trade, or sell your Personal Information to third parties.
We utilize the gathered data to:
We implement industry-standard administrative, physical, and technological security controls to safeguard user logs and technical metadata. All chat logs, communication histories, and analytical streams are subjected to end-to-end transport layer security (TLS) encryption, strict internal access controls, and segmented database hosting. However, please acknowledge that no digital transmission or cloud repository can be guaranteed as 100% secure, and you interact with digital infrastructures at your own risk.
We store the limited data points we gather only for as long as structurally necessary to fulfill the core operational and analytical objectives detailed in this Policy:
If you reside within the European Economic Area (EEA), United Kingdom, or jurisdictions with matching privacy frameworks, you are granted specific statutory protections regarding your personal data under the General Data Protection Regulation (GDPR). To the extent that we hold any verifiable personal information linked to you (such as support emails or historical chat strings associated with a verified address), you possess the following rights:
To exercise any of these rights, please submit a verified request to our compliance team at info@obliowallet.ai. We will evaluate and process compliant verification requests within the statutory thirty (30) day window.